UVC VIETNAM UV TECHNOLOGY TRADING JOINT STOCK COMPANY (UVC TECH)

Thank you for visiting website  https://www.congngheuvc.com . UVC Vietnam Ultraviolet Technology Trading Joint Stock Company (UVC TECH), branches and business locations of UVC TECH (collectively, “UVC TECH”) attaches great importance to users' personal information and complies with the law. comply with the provisions on the protection of personal information in the relevant laws.

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This Privacy Policy describes:

1. Purpose of collecting personal information;

2. Scope of information use;

3. Information storage time;

4. Persons or organizations that may have access to such information;

5. The address of the information collection and management unit, including the contact method so that consumers can inquire about the collection and processing of information related to them personally;

6. Methods and tools for consumers to access and edit their personal data on the e-commerce system of the information collecting unit.

This Privacy Policy applies to information we collect through our products and services (collectively, the “Services”). If our Services have a separate privacy policy or notice, that policy or notice will apply instead of this policy.

1. Purpose of collecting personal information

In connection with your use of the Services, you may provide us with personal information in a variety of ways. The types of personal information we may collect include:

a) Contact information, such as name, company name, job title, phone number, email address and mailing address;

b) Information used to create your online account and other account-related information;

c) Product registration information, including model number, serial number, installation type and date of installation;

d) Product setup and registration information, such as your product name/description, where you installed the product, and adjustments you make to the product setup;

e) Technical information about your product, such as product model, serial number, barcode and software version;

f) Information about your product configurations, including but not limited to device parameters, settings, operating status, uptime information, leak information , failure history and service messages;

g) Payment information, such as name, billing address, and payment card details (including card number, expiration date and security code), information that is handled by an external payment processor. thirdly collect and store on our behalf;

h) Age, date of birth, and citizenship card/passport;

i) Details you provide through contests and surveys;

j) Information contained in post comments or product reviews you submit;

k) Social media information shared with us through third-party features you use (such as Facebook, Google+, Instagram, YouTube…) or posted on social media sites ( such as our social media pages or other sites we may visit);

l) Other personal information contained in the content you submit, such as through the “Contact Us” feature or customer support tools, Refer a Friend programs, our Portal UVC TECH, Service Provider Registration and

m) Information you submit regarding career opportunities at UVC TECH, such as contact details, information on your resume and details of your current employment.

You are not required to provide this information, but if you choose not to provide it, we may not be able to provide you with certain Services and related features. When you use our Services, we may collect information by automated means. These technologies help us:

(i) Memorize your information so you don't have to re-enter it;

(ii) Monitor and understand how you use and interact with the Services;

(iii) Tailor the Services to your preferences;

(iv) Evaluate the availability of the Services;

(v) Understand the effectiveness of our communications activities;

(vi) To administer and enhance the Services.

To the extent required by applicable law, we will need your consent before proceeding to collect information.

2. Scope of information use

We may use information we obtain through the Services to:

a) Provide our products and services to you;

b) Set up and manage your account;

c) Process and fulfill inquiries and orders relating to our products and services, and notify you of updates on the status of your order;

d) Improve and tailor your experience with the Services;

e) Identify and authenticate you so that you may use the Services;

f) Send you notices and alerts (including status updates and error alerts) regarding your use of our products and services;

g) Sell our products to you and offer you discounts, including special discounts, gift certificates, discounts and the chance to win contests;

h) Communicate with you and manage your participation in surveys and market research;

i) Respond to your requests and inquiries and provide customer support;

j) Management of career opportunities;

k) Operate, evaluate and improve our business (including developing new products; enhancing and improving our Services; managing our communications; analyzing the engine user base and the Services; perform data analysis and market research; and perform accounting, auditing, and other internal functions);

l) Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities;

m) Comply with and enforce applicable legal requirements, relevant industry standards and our policies, including this Privacy Policy and UVC TECH Terms and Conditions.

As required by law, we use the personal information we collect to comply with applicable legal requirements, fulfill our contractual obligations, and as permitted by law, to pursue our interests. our legal interests (such as administering our Services and improving our business).

3. Information storage time

To the extent permitted by applicable law, we store the personal information we obtain about you until:

(i) It is still necessary for the purposes for which we have the information, in compliance with the terms of this Privacy Policy;

(ii) We have other legal grounds for storing data beyond the period necessary for the original purpose of data collection. We only delete the data if the customer requests.

4. Persons or organizations that may have access to such information

We do not disclose the personal information we collect about you, except as described in this Privacy Policy. We may share your personal information with:

(i) Our branches & business locations

(ii) Service providers that perform services on our behalf, such as fulfilling orders, installing products, and analyzing data and services, for the purposes described in this Policy This Privacy. We do not authorize our service providers to use or disclose information except as necessary to perform services on our behalf or to comply with legal requirements.

We may also disclose information about you if we are required to do so in the following circumstances:

(i) In accordance with the law and at the request of the competent authority;

(ii) When we believe that disclosure is necessary or appropriate to prevent physical harm or other harm or financial loss;

(iii) In the event that we sell or transfer all or part of our company or assets;

(iv) With your consent.

5. The address of the information collection and management unit, including the contact method so that consumers can inquire about the collection and processing of information related to them personally.

UVC Vietnam Ultraviolet Technology Trading Joint Stock Company (UVC TECH)

Address: 432-434-436 An Duong Vuong, Ward 04, District 5, Ho Chi Minh City, Vietnam

Hotline: +84862882768

Email: Info@congngheuvc.com

Website https://www.congngheuvc.com

6. Means and tools for users to access and correct their personal data

To the extent of applicable law, you may request access to your personal information that we store; or ask us to update, amend, correct, delete or limit the information. To help protect your privacy and maintain security, we may take steps to identify you before allowing you to access your information.

7. Commitment to protecting customer's personal information

Personal information of customers on the website https://www.congngheuvc.com is absolutely guaranteed by UVC TECH according to the privacy policy of https://www.congngheuvc.com. The collection and use of information of each customer is only done with the consent of that customer, unless otherwise provided for by law.

Do not use, do not transfer, provide or disclose to any third party about the customer's personal information without the consent of the customer.

In the event that the information server is attacked by a hacker leading to the loss of customer personal data, UVC TECH will be responsible for notifying the incident to the investigating authorities for timely handling and notifying the customer. goods are known.

Website management board https://www.congngheuvc.com requires individuals, when registering/buying goods as customers, must provide full relevant personal information such as: Full name, contact address , email, phone, etc., and is responsible for the legality of the above information.

Website management board https://www.congngheuvc.com is not responsible for and does not resolve all complaints related to the interests of that customer if it considers all personal information provided by that customer. when the initial registration is incorrect.

8. Mechanism for receiving and resolving customer complaints related to the misuse of personal information or the notified scope

When detecting that their personal information is used for wrong purposes or scope, customers have the right to send complaints to Hotline: +84862882768 or Email: Info@congngheuvc.com with information and evidence related to the transaction. this. The company is committed to responding immediately within 24 hours to agree with the user on a solution. UVC TECH is not responsible for and will not settle any claims related to the interests of that Customer if it considers all the personal information of that Customer provided when making the initial purchase to be incorrect.

When a dispute or complaint arises, UVC TECH encourages negotiation and mediation between the parties to reach consensus on a solution. In case it is beyond the ability and jurisdiction of UVC TECH to resolve, the disputing parties will request the disputing parties to bring the case to a competent state agency in accordance with the law. UVC TECH respects and strictly implements the provisions of the law on protecting the interests of customers.

9. Policy changes

UVC TECH can completely change the content in the “Privacy and Privacy Policy” without prior notice, to suit the needs of the company as well as the need for feedback from customers. When updating the content of this policy, UVC TECH will revise the "Last Updated" time below.

The content of this "Privacy Policy" applies only at UVC TECH, does not include or relate to third parties that place advertisements or have links at https://www.congngheuvc.com. UVC TECH encourages you to carefully read the “Information Privacy Policy” of third-party websites before providing personal information to such websites. UVC TECH is not responsible in any way for the content and legality of third-party websites.

Update: 12/2021

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